Your front desk should work even when the phone doesn't stop.
Picture a busy service morning. A customer fills out a website form. Another misses your call. A third needs to reschedule tomorrow. None of these is a complicated marketing problem. They're everyday handoffs that become expensive when each one lives in a different inbox. Front Desk Autopilot gives those moments a consistent route.
What it does.
Website enquiries arrive with useful context. Missed calls can receive an agreed, consent-compliant response. Calendars send confirmations and reminders for confirmed appointments, not speculative dispatch slots. Staff can see which conversations need a person.
After the job
Review requests can be sent when appropriate and within platform/provider rules. We agree the exact jobs and channels in your scope instead of throwing every possible workflow into the platform.
Customers always reach a person
Your team controls booking rules, opening hours, priority categories and approved message language. Automated texts must be compliant with the permissions and regulations of the United States and Canada. There is no promise that the system provides 24/7 emergency services.
Written workflows vs AI voice.
Front Desk Autopilot handles written enquiries and workflow coordination. Avoro is the AI voice receptionist. The two can connect, but Avoro is not included in the base connected website plan or autopilot project unless separately purchased.
That distinction lets existing reception teams use automation without replacing their phone process. Voice AI is an option, not a requirement.
If the caller needs immediate assistance, a clearly stated human path takes over.
Pricing & scope.
Scoped implementation and optional ongoing platform/care. We do not reuse 2025-era package amounts. A separate website build, advertising or SEO engagement is quoted independently. Avoro voice is a separate optional service — not included in the base connected plan.
Book a front desk walkthrough.
Tell us how enquiries, bookings and reminders arrive today. We'll show what Front Desk Autopilot can responsibly route — and where a person still needs to take the call.